Privacy policy

Welcome to Traverse Therapy Services! Your privacy is important to us, and we are committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your information when you visit our website (https://traversetherapyservices.com/) or use our services.


1. Information We Collect

We may collect and process different types of information, including:

a. Personal Information You Provide:

When you interact with us, you may voluntarily provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Health or therapy-related details if submitted through forms
  • Payment or billing information, when applicable

b. Automatically Collected Information:

When you visit our website, we may collect information automatically, such as:

  • IP address
  • Browser type
  • Operating system
  • Referral URLs
  • Pages viewed and navigation patterns
  • Time spent on the website

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can adjust cookie settings through your browser preferences.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide therapy services or respond to inquiries
  • To process appointment requests or communications
  • To personalize your experience on our website
  • To improve website functionality and performance
  • For billing and administrative purposes
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: Third-party vendors who assist in providing services (e.g., payment processors, IT services).
  • Legal Requirements: If required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, sale, or reorganization of the company.
 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.


5. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, correct, or delete your information
  • The right to withdraw consent
  • The right to data portability
  • The right to lodge a complaint with a data protection authority

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.

Traverse Therapy Services

Traverse Therapy Services provides compassionate, accessible, and effective mental health and addiction treatment via therapy and psychiatric medical services. Through the delivery of time-linked, evidence-based care, we believe all individuals and families can gain a foundation of well-being and resiliency. Our staff acts with urgency and intention to ease unnecessary suffering caused by mental health and addiction.

Contact us